![]() Only 197 of the 920 complaints against Chime at the Consumer Financial Protection Bureau are tagged as involving a "closed account"-but as ProPublica reports, the CFPB complaints are inconsistently labeled, and details of many of the other 723 complaints involve forcible closures also. ![]() The majority of the CFPB complaints regard forced account closure-accounts closed against a consumer's will without immediately refunding the consumer's account balance in the process. And it racked up an unusually large number of consumer protection cases over the last year-920 complaints at the Consumer Financial Protection Bureau and thousands at the Better Business Bureau. Chime is a banking application which serves millions of users-but it's not actually a bank.
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